This Privacy Policy governs how TTK Services Pvt. Ltd. ("Company," "we" or "us") collect information through the TTK Visas Website. It explains the types of information we collect while you use the TTK Visas Website (the “Application”), our visa assistance and other online services (collectively with the website, the “Services”), and information we collect offline and how we use this information.
Purpose and Scope
The Privacy Policy applies primarily to information that we collect through the TTK Visas web app or website. However, it may also apply to some of the data that you provide to us through other means as well (for example through Email, Whatsapp, Phone etc.)
The Privacy Policy documents describes how we collect information from all the Users of our Services. We are not accountable for the privacy policies and practices undertaken by our users with any other third parties.
Some information is collected through the use of cookies. Please refer to the cookie policy for more details on the type of cookies being used.
How We Collect Data about You
Account creation and login:
When you create an account or login into your account or place an order for visa services, we collect the Mobile Number and Email you want to associate with your TTK Visas account.
The Types of Information We Collect and Store
We may collect personal and sensitive personal information about you and other co-applicants and store this information in connection with the provision and fulfilment of our services to you.
Personal information may include, but not be limited to:
How We Use Your Personal Information
The above personal information may be used for the following purposes:
Who Has Access to Your Data within Our Organization?
Within our organization, access to your data is limited to those persons who require access to provide you with the Services, to contact you and to respond to your enquiries, to handle your Service requests and grievances, if any.
Who has Access to Your Data outside Our Organization?
Apart from access to persons within our organization for the purpose of providing services, we may also need to provide access to third parties such as empanelled agencies of the foreign embassy, government organizations and the respective foreign embassies or consulates that will be processing your visa applications / other documentary or service requests.
Transfer of Business
If we (or our assets) are acquired, or if we go out of business, go through bankruptcy or go through some other change of control, personal information could be one of the assets that could be transferred to or acquired by a third part.
Why and for How Long do We Store Information We Collect from You?
We retain certain information collected from you through our web app, website or through other means for as long as necessary for the purposes of services provided upon your request. We may also store certain information for the stipulated period as may be required by law or for statutory purposes.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements or till the end of the period in which litigation or investigations might arise in respect of the services.
How to Delete Your TTK Visas Account or Partially Delete Your Data?
We collect personal and sensitive personal information about you and store this information in connection with the provision and fulfilment of our services to you. In order to delete your TTK Visas account or to partially delete your Data, you can send a request through this Request Form.
Deletion of Account or partial deletion of data will be feasible only on completion of your service request and will be subject to storing of any mandatory information for statutory purposes or as may be required by law.
Data Storage Disclaimer
Unless when required by the services we offer wherein it is with the clear consent of the Data Subject, we do not store any personal data.
If, in specific cases, we need to store data to provide our services, rest assured that it will be with your consent or as may be required under applicable laws like the GDPR, CCPA & DPDPA.
Got questions, contact us at compliance (at) ttkservices (dot) com
Security
We implement a variety of administrative, technical, organisational and physical security measures to safeguard your personal information. Our Company has various internal control standards that relate specifically to the handling of personal information. These include certain controls to safeguard the information we collect online. Our employees are trained to understand and comply with these controls, and we communicate our Privacy Policy practices and guidelines to our employees on a periodic basis. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.
Your Rights under the GDPR and CCPA
Within our privacy policy, we acknowledge and respect the rights afforded to individuals under both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) concerning their personal information. These rights include the ability to access, correct, and request the deletion of their data, as well as restrict processing and receive a portable copy of their information. Furthermore, individuals possess the right to object to processing based on legitimate interests, opt-out of data sale (as per CCPA), and avoid automated decision-making without explicit consent. The CCPA also provides the right to know about data collection practices. Our commitment to transparency aligns with these regulations, empowering individuals to exercise control over and safeguard their personal data within our services.
Exercising Your Rights under GDPR, CCPA, DPDPA (Data Subject Rights):
You can raise a request to exercise your rights as a Data Subject, to partially or completely delete specific data of your’s or your co-applicants by filling the Request Form.
Our Policy Concerning Children & Their Data
Our Sites and Services are not directed to children under the age of 18, and we do not knowingly collect personally identifiable information from children or distribute such information to third parties. We screen users who wish to provide personal information, to prevent children from providing such information. If we become aware that we have inadvertently received personally identifiable information from a child, we will delete such information from our records.
However, personal information of persons below 18 years of age may be shared by an user on behalf of his family members for the purpose of availing our services to obtain travel visas or supporting documentation related to family travel or group travel. This will be strictly used for the purpose for which it has been shared. In all such cases, it is deemed that the user has given us prior, verifiable parental or guardian consent for collecting and processing this personally identifiable information of children.
Cookies and Other Technologies
We collect information on visitors to our websites through the use of cookies and similar technologies. We use this information to enable certain features of the websites, to understand how visitors use our websites and to allow us to improve the quality and content of our websites.
Links to Other Websites
Our Web App or Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Third parties are under no obligation to comply with this Privacy Policy with respect to Personal Data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through our Services. Thus, this Privacy Policy does not apply to information you provide to third-party sites or data gathered by the third-parties that operate them.
Changes to this Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make any material changes to the Policy, we will notify you via email, through a notification posted on the Services, or as required by applicable law. You can see when the Policy was last updated by checking the date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on this page.
Contact the Privacy Officer
If you have any questions or comments regarding this Privacy Policy or processing of your personal information or exercising any data subjects rights , please contact us by writing to:
By Email:compliance (at) ttkservices (dot) com
The Manager - Compliance
