Terms of use

Welcome to TTK Visas, a service from TTK Services Pvt. Ltd.

TTK Services Pvt. Ltd. provides this service to you, subject to the following Terms of User Agreement ("TOU") that may be updated by us from time to time without notice to you. In addition to this, you shall be subject to the operating rules / policies applicable to the pricing plan and service you opted for at the time of placing a request or order on www.ttkvisas.in which may be posted from time to time. TTK Services may also offer other services / plans on this website or different services on its other websites that are governed by different Terms of Service as may be applicable.

www.ttkvisas.in ("TTK Visas", "we", or "us") through this web site (the "Site") provides information, recommendations and services (the "Services").

The terms, conditions and guidelines associated with use of the Services, the Site and any content (collectively, the "Content") available on the Site are set forth in this Terms of User Agreement ("TOU"). Please read this TOU carefully before you use the Services or the Site. By using the Services or the Site you ("you" or "your," or “Client” or “User” as appropriate) agree to abide by the terms, conditions, and guidelines set forth in this TOU.

Except as is provided in the TTK Visas privacy policy, TTK Visas Services reserve the rights, at any time, to modify, alter or update this TOU from time to time without prior notice. Such changes will be effective on the date that such modified TOU is posted on the Site, which is located at Terms of use. Use of the site or services after such changes have taken effect constitutes acceptance of all changes.

Please note that if TTK Visas determines at any time that you have abused or violated any of these terms, conditions and guidelines, TTK Visas reserves the right to terminate your access to the Site and Services immediately without notice.

By using the Website, you warrant that you have read and reviewed this TOU and that you agree to be bound by it. If you do not agree to be bound by this TOU, you may leave the Website immediately. TTK Visas only agrees to provide use of this Website and Services to you if you assent to this TOU.

Affiliation :

TTK Visas is an independent entity and is not affiliated with any government or government agency responsible for granting visa and/or work permits. Our services include providing immigration related services and visa services including guidance and concierge / associated services for immigration, for which we charge a service fee. We maintain the website www.ttkvisas.in, which is a privately operated publication offering general information related to immigration and visas and services related to it. The information provided on our website should be used for reference purposes only and should not be considered a replacement for professional advice. TTK Visas is not a law firm and does not offer legal advice or recommendations to its users. Any purchase of services made through this website are subject to the Terms of Use, and by using this site and making any purchase, you agree to be bound by these terms.


The use of this Website and the Services is exclusively permitted for individuals who have the legal capacity to enter into binding contracts as per the applicable laws. Persons falling under the category of being "incompetent to contract" under the Indian Contract Act, 1872, as amended from time to time, including its reenactments, and those who are un-discharged insolvents, are not authorized to use the Website. If you are under the age of 18 years, you are explicitly prohibited from using, purchasing, or entering into contracts through this website. If you are registering as a business entity, you must ensure that you possess the necessary authority to legally bind the entity to this User Agreement.

Username, Password and Security

You are responsible for maintaining the confidentiality of your username, password or access OTP (one time password), and you are solely responsible for all activities that occur under your username and password. You are responsible for safeguarding and maintaining the confidentiality of your username and password and for any use of our Services with your username and password. You agree not to share your username or password with anyone. You agree to immediately notify TTK Visas of any unauthorized use of your username and Password or any other breach of security related to the Site. TTK Visas will not be liable for any loss or damage arising from your failure to adequately safeguard your username and/or password or to otherwise comply with this section.

Links to Third-Party Sites

Some of the links on the Site may allow you to leave ttkvisas.in website. Third-party sites to which the Site may link ("Third-Party Linked Sites") are not in any way under TTK Visas’ control, and TTK Visas does not assume any responsibility or liability for any information, content, communications, services, goods or other materials available on such third-party linked sites or for any changes or updates to such sites. TTK Visas does not intend that such links contained on the Site to be referrals to, or endorsements of, any Third-Party Linked Site or the entities that operate them, and such links are provided for convenience only.

Requests & Orders

Each request (Order) must be submitted by phone, email, chat or TTK Visas website (www.ttkvisas.in). By placing an Order , you warrant that you are legally capable of entering into binding contracts.



Travel Insurance:

Account and Registration Obligations:

Your Information encompasses all data you provide to us during the registration, purchase, or in the feedback section, via email, written letters, or forms submitted to us. We will protect your Information in accordance with our Privacy Policy.

TTK Visas does not wish to receive confidential, proprietary, or trade secret information via this Website, except for information related to your orders. Please be aware that any generic information, suggestions, ideas, or comments sent to TTK Visas will be considered non-confidential. By submitting such information, you grant TTK Visas an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute such materials, information, suggestions, ideas, or comments for any purpose. However, we will not use your name or PII (Personally Identifiable Information) in connection with such materials, information, suggestions, ideas, or comments without your prior permission or unless required by law.

You also confirm and agree:

Client Responsibilities and Obligations:

Prohibited Uses

As a user of the Services or the Site, you agree to use the Services and the Site only for lawful purposes. Use of the Services or the Site for transmission, distribution, retrieval or storage of any information, data, or other material in violation of any applicable law or regulation is prohibited. You also agree not to use the Services or the Site to

  1. Use or transmit any material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization;
  2. Harass others by “mail-bombing” or “news-bombing”;
  3. Threaten, harass, defame, embarrass, or distress any person or group;
  4. Distribute computer viruses, worms, or any software/s intended to damage or alter a computer system without the owner’s consent;
  5. Use “auto-responders,” “cancel-bots,” or other similar mechanisms that generate excessive network traffic;
  6. Post or send any unlawful, harmful, defamatory, slanderous, pornographic, obscene, vulgar or similarly tortuous or otherwise objectionable material;
  7. Post, send or relay any unsolicited advertising;
  8. Post or send any chain letters or pyramid schemes;
  9. Post or send any fraudulent or misleading offers of products, items, loans, or other services;
  10. Post any misleading, inaccurate or fraudulent information;
  11. Post any junk e-mails;
  12. Post any duplicative or unsolicited messages;
  13. Harvest or otherwise collect information about others, including e-mail addresses, without their specific consent;
  14. Create a false identity or forged e-mail address or header or otherwise attempt to mislead others as to the identity of the sender or the origin of the message;
  15. Attempt to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Site through login password mining or any other means.

Use of Client information, documents, property and materials

You may provide TTK Visas with information and access to content, images and licensed software and equipment to enable us to provide services. TTK Visas warrants that all your information, documents, property and materials will be used exclusively in connection with the performance of the Services under this TOU and not for any other purpose. It is the customer’s responsibility to inform TTK Visas if any information shared needs to be treated as confidential and how to handle such information. You must ensure that the information or any property or materials provided by you does not violate any applicable laws or infringement of intellectual property rights.

If you recommend TTK Visas to process any document on behalf of an applicant, then you are responsible to take appropriate consent before the TTK Visas uses it to provide the required service. You must ensure that all appropriate Authorization/consent is procured to process such documents.

Service warranty

TTK Visas is responsible for the quality of the work it delivers and commits to making all reasonable efforts to deliver quality deliverables, on a 'best-effort' basis only. TTK Visas shall not be liable for any inability to deliver services as agreed that is attributable to reasons beyond its control.

Rates and Price Variations:

TTK Visas reserves the right to vary prices and rates in the event of changes in exchange rates or price rises. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the differential amount when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change any time until the visa decision made by the competent authorities. All prices are subject to availability and can be withdrawn or varied without notice.

While providing visa or immigration-related services, TTK Visas acts strictly as a facilitator, limited to the collection of applicable visa fees, service provider fees, and other related expenses, if any. TTK Visas transparently forwards the collected fees along with the visa application to the respective country's embassy or its designated front office like VFS Global and/or its service providers. All professional / service fees collected by TTK Visas are separately accounted for and indicated in its financial records.

Ownership of Intellectual property

TTK Visas, along with its suppliers and licensors, expressly retain all intellectual property rights related to the text, programs, merchandise, processes, technology, content, and other materials featured on this Website. Accessing this Website does not grant, and should not be construed as granting, any individual a license to use TTK Visas' or any third party's intellectual property rights. All rights, including copyright, associated with this website are either owned by TTK Visas or licensed to TTK Visas. Any utilization of this website or its contents, including copying, storing, or using them in whole or in part, for anything other than personal, non-commercial purposes, is strictly prohibited without obtaining prior permission from TTK Visas. It is not permissible to modify, distribute, or re-publish any content from this website for any purpose.

The names, logos, merchandise, and service names, design marks, and slogans associated with TTK Visas are the trademarks or service marks of TTK SERVICES PRIVATE LIMITED. Any other marks mentioned belong to their respective companies. Please note that no license for using these trademarks or service marks is provided in connection with the materials found on this Website. Accessing this Website does not grant permission for anyone to utilize any name, logo, or mark in any way.

The compilation, which encompasses the collection, arrangement, and assembly of all content on this Website, is the exclusive property of TTK Visas and is additionally safeguarded by copyright laws in India and internationally.

Mentions of third-party names, trademarks, products, or services on this Website, as well as hypertext links to third-party websites or information, are offered for your convenience. They should not be construed as TTK Visas’ endorsement, sponsorship, or recommendation of the third party, their information, products, or services.

TTK Visas holds no responsibility for the content of third-party websites and does not provide any assurances regarding the accuracy or quality of the materials on those websites. If you choose to access any such third-party websites, you do so entirely at your own risk.

Payment terms

Payment for services can be made online through various payment methods such as Visa, MasterCard, American Express cards, or online payment methods (UPI, for example).

All payment methods are subject to validation checks and authorization by your card issuer / bank / payment gateway / UPI or similar payment platforms. If we do not receive the required authorization for your payment, we will not be liable for any delay or non-delivery of your order.

All payments are subject to transaction charges as may be levied by the payment gateway on behalf of the card issuers / bank. Any service charges or prices quoted by TTK Visas are exclusive of transaction charges.

Cancellation & Refund Policy

Cancellation Policy:

You can cancel your Visa Application any time after placing a request with TTK Visas. Applicable refund if any, on such cancelled requests will be subject to our Refund Policy.

Cancellation by TTK Visas

TTK Visas reserves the right to cancel any visa application before submitting it to Consulate or Embassy if it is found or suspected that the application or the documents submitted to us by the customer contains / may contain improper information, misrepresentation, fake, fraud or wrong information.

We also reserve the right to refuse or cancel your application at any time for certain reasons including but not limited to:

  1. Downtime and unavailability of Embassy/third party systems to process your visas.
  2. Unavailability of authorization or certain restrictions on third party submission of visa applications that may be enforced by certain embassies.
  3. Or any other unavoidable or unforeseen circumstances including force majeure causes.

Cancellation by the Customer

Customer reserves the right to request for a cancellation of his/her application at any point of time due to cancellation / change of travel plans, medical reasons or for any reason whatsoever after placing a request. However, any refund applicable on such cancellation shall be subject to the Refund Policy.


This User Agreement remains in effect unless terminated by either you or TTK Visas. You can terminate it by providing written notice through this website or e- mail, expressing your desire to disassociate from this website. To terminate, you must also cease any further usage of this Website.

TTK Visas retains the right to terminate this User Agreement at any time, with or without notice, immediately revoking your access to the Website. TTK Visa is not liable for any consequences arising from this termination. In the event of User Agreement termination, whether initiated by you or TTK Visas, you must promptly delete all materials acquired or downloaded from this Website, along with any copies, whether obtained through the User Agreement or otherwise. TTK Visas' entitlement to any comments or feedback provided shall persist after User Agreement termination. Such termination does not exempt you from any obligation to pay for the services already ordered from the Website or impact any liabilities that may have arisen under the User Agreement.


TTK Visas shall be entitled to perform any of the obligations undertaken by it through its employee, associates, consultants or through suitably qualified and skilled sub-contractors/vendors. Any act or omission of such other associates or sub-contractor shall, for the purposes of the Agreement, be deemed to be an act or omission of TTK Visas.

Data Security and Protection 

Please refer our Privacy Policy for Data Security and Protection.

Other Client Responsibilities and Obligations

Independent contractor 

TTK Visas is and will remain as an independent contractor in its relationship with Customer. Nothing in this TOU is intended to, or should be construed to create a partnership, agency or joint venture or employment relationship between TTK Visas and Customer.

Force majeure

TTK Visas will incur no liability to the Customer or be deemed to have defaulted under or breached this TOU for any failure or delay in its performance of any obligation under this TOU by causes beyond its control and without the fault or negligence of TTK Visas. Causes (“Force majeure events”) beyond TTK Visas control may include, but are not limited to, acts of God, flood, fire, earthquake, war, acts of terrorism, explosions, strikes, telecommunications breakdown, power outages or shortages, acts of governmental authorities such as changes in controlling law, regulations, orders or the requirements of any governmental entity, severe weather conditions, civil disorders, natural disasters, fire, pandemic and quarantines and general strikes in India.


You agree to indemnify, defend at your expense, and hold harmless TTK Visas, its telecommunications providers and service providers and its subsidiaries, affiliates, officers, directors, employees, consultants and agents (if any), from all and any third-party claims, liability, damages and costs (including, but not limited to, attorneys' fees) arising from or relating to

  1. your use of the Services and/or the Site,
  2. any content you post, e-mail, transmit or relay either to TTK Visas or by use of the Services or the Site,
  3. any negligence, or wilful misconduct by you, your employees, associates or representatives,
  4. your violation of the TOU, or
  5. your alleged infringement of any intellectual property, copyright, trade secrets, moral right or other proprietary right of any person or entity.

Limitation of liability

In no event shall TTK Visas be liable for any indirect, incidental, special, or consequential losses and damages, or any punitive or exemplary damages arising out of or in any way connected with the services provided by TTK Visas or arising from this TOU. Neither shall TTK Visas be liable for any action taken or omitted by its employees in pursuance of this TOU in good faith, except for gross negligence, bad faith or wilful misconduct adjudicated by a court of competent jurisdiction. TTK Visas’ obligation shall be restricted only to actual and direct losses and not to any indirect, special, or consequential losses. The services available on the site, any websites linked to the site, the materials or information contained at the Site, or the foregoing limitations of liability constitute a fundamental basis of this TOU and TTK Visas would not have permitted you to use the site or the services absent such limitations.

In the event of a breach of this TOU by TTK Visas, the aggregate, and cumulative liability for damages on all accounts resulting from this TOU hereunder shall in no event exceed the amount of service fees received from the Client against a particular service request or order.

The Company's sole responsibility is to process the visa application and fulfil the necessary formalities in accordance with the official rules, regulations, or statutes. The Company shall not be held responsible for any liability due to the approval or rejection of the visa by competent authorities for any reasons whatsoever, which impacts your travel plan.

The Company shall not assume any responsibility or liability in situations where you choose to overstay at a particular destination without the necessary approvals. In such instances, you shall be held responsible for any penalty charges, disciplinary actions, legal proceedings, or similar actions initiated by the government or relevant authorities.

Further documentation 

If any other TOU or 'Service/Task request(s) or SLA are necessary to enforce the intent of this document, both parties agree to execute such provisions as and when the need arises.

Dispute resolution 

Any disputes arising out of or in connection with the TOU shall be first attempted to be settled through discussion and negotiation between the heads of the respective organizations. If a settlement is not arrived at within thirty (30) days, the dispute shall be referred to an independent arbitrator who will be appointed by TTK Visas and his/her decision shall be final and binding hereto Each party will bear their own cost of the arbitration. The number of arbitrators shall be one. The place of arbitration shall be Bangalore, India. The language used in the proceedings shall be English. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time.

You may submit any grievance in connection with the Application or the Services provided by the Company at:

Grievance Officer, TTK Visas

Address – No. 68, Smartworks, 4th Floor, Tower-B, DSR Techno Cube, Varthur Road, Thubarahalli, Bangalore – 560 066

Governing laws and jurisdiction  

All matters arising out of this TOU shall be governed by and construed and enforced in accordance with the laws of India, without giving effect to any choice of conflict of law, provision or rule that would cause the application of the laws of any jurisdiction other than those of India and the parties hereto agree to submit to the exclusive jurisdiction of the courts of Bangalore for any disputes arising out of the subject matter.

This Agreement is in person-to-person basis and is non-transferable, and you may not assign your rights or obligations to any third party on your behalf.

General Terms

If any provision(s) of the TOU is found to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. TTK Visas’ failure to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. The TOU constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the TOU will be effective only if unambiguously made in writing and signed by TTK Visas.


This TOU constitutes the entire understanding and agreement between Customer and TTK Visas, and supersedes and cancels all prior agreements, understandings, and representations in their entirety and are of no further force and effect.


This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 and does not require any physical or digital signatures.

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